Careers

Making a real difference

There are many roles for those that would like to work at Mill Mountain Zoo. From our Zookeepers to Groundskeepers to Guest Services staff, everyone has a role in helping to educate our community about the animals that live at the Zoo. Look below for an opportunity that suits you!

Interested in joining The Team?

Guest Services Associate

This position will be expected to work 16-24 hours per week , which will include weekdays and weekends and occasional evening hours. Must be available through October.

Guest Services associates provide courteous service and accurate information to visitors on a daily basis. They will answer guest questions and handle issues effectively, promptly, and consistently. As a team member, you will be required to complete daily cleaning assignments to ensure visitors have a positive image of the Zoo. You will also have a variety of responsibilities based on visitor attendance and special events. Our goal is to ensure visitors have an engaging, meaningful and memorable experience at the Zoo.

Minimum Employee Requirements:

  • Must be capable of working without close supervision to a consistently high standard and have a strong commitment to safety and excellent customer service.
  • Valid VA driver’s license required.
  • Knowledge of standard business practices and proper phone etiquette preferred.
  • Ability to operate a cash register and other standard office equipment.
  • Ability to communicate effectively with employees and guests, both orally and in writing.
  • Must be available evenings, weekends, and holidays.
  • Ability to be on your feet for long periods of the work day
  • Ability to work out of doors during inclement weather
  • Positions available in concessions, gift shop, and train

Job Type: Part-time

Pay: $12.00 per hour

Expected hours: 16 – 24 per week

Benefits:

  • Employee discount

Schedule:

  • 8 hour shift
  • Day shift
  • Weekends as needed

People with a criminal record are encouraged to apply

Work Location: In person

Executive Assistant

Mill Mountain Zoo is seeking a self-motivated, detail-oriented professional who can assist with high-level tasks necessary to manage the growth and complexity of the historic nonprofit Zoo.

Classification: Full-time, hourly/non-exempt, Nights, and weekends as needed

Click here to apply for the Executive Assistant job!

Have any questions?

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